I would like to restrict a customer to only see their requests when they are logged into the Service Desk portal. Is there a way to not have the Any option for showing requests?
I didn’t realize that I was logged in with my admin account which allowed me to see all requests. If I login with a customer account I can’t see All or All Request Types. So no problem to solve. Sorry.
Hi @Tom Horton
In permission of your project, the browse project and Create Issues must grant to Service desk customer - portal access. In user and role also grant your team to Service Desk Team.
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