Hello,
I have an existing Service Desk project which is responsible for all incoming support requests. We recently upgraded to Jira Service Management, is there any way to upgrade the existing project? Making a new one will require a considerable amount of work.
Community moderators have prevented the ability to post new answers.
Hi @Jason Cox
I guess you might want to check this page
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Solve customer problems efficiently and deliver outstanding service experiences.
Learning Path
Adopt ITSM practices to deliver exceptional service
Become familiar with the principles and practices that drive ITSM. Then, learn how to configure and use Jira Service Management to implement them.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what's essential to providing efficient and resolution-focused service in Jira Service Management.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.