How do I upgrade an existing Jira Service Desk project to a Jira Service Management project?

[Jason Cox]

Hello, 

I have an existing Service Desk project which is responsible for all incoming support requests.  We recently upgraded to Jira Service Management, is there any way to upgrade the existing project?  Making a new one will require a considerable amount of work. 

[Mirek · Accepted solution]

Hi @Jason Cox 

I guess you might want to check this page

https://support.atlassian.com/jira-service-management-cloud/docs/can-i-move-my-existing-project-to-the-new-itsm-template/