I am using the classic Jira Service Desk. When I try to edit the default Time to Resolution SLA and add a condition to pause during Status:Pending and save, it comes up with the error "Something has gone wrong. An error has occurred." Any suggestions to add the condition?
The manager’s daily activities include a list of challenges to reach high levels of efficiency for their teams. Part of these challenges is related to how to deal with the worklog systems sin...
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