I am using the classic Jira Service Desk. When I try to edit the default Time to Resolution SLA and add a condition to pause during Status:Pending and save, it comes up with the error "Something has gone wrong. An error has occurred." Any suggestions to add the condition?
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events