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I am using the classic Jira Service Desk. When I try to edit the default Time to Resolution SLA and add a condition to pause during Status:Pending and save, it comes up with the error "Something has gone wrong. An error has occurred." Any suggestions to add the condition?
Hello @Margaret Winward
Kindly confirm if you are still having this issue. Also, it would help if you can share the workflow status as well.
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