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How can we add customer users and organization without user mail notification

Firojuddin Saifi
Firojuddin Saifi
October 14, 2020

How can we add customer users and organization without user mail notification

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2020

Hello @Firojuddin Saifi,

Thank you for reaching out to Atlassian Community!

It's possible to disable the invitation email when adding new customers.

Please, go to Project settings > Customer notifications (Classic project) or Service Desk Settings > Notifications > Customer notifications (Next-gen project).

On this page, you can edit or disable the notifications:

Screen Shot 2020-10-15 at 15.44.53.png

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

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