How can we add customer users and organization without user mail notification

[Firojuddin Saifi]

How can we add customer users and organization without user mail notification

[Angélica Luz]

Hello @Firojuddin Saifi,

Thank you for reaching out to Atlassian Community!

It's possible to disable the invitation email when adding new customers.

Please, go to Project settings > Customer notifications (Classic project) or Service Desk Settings > Notifications > Customer notifications (Next-gen project).

On this page, you can edit or disable the notifications:

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica