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Hello

Neil Fletcher
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2024

Hi everyone, I'm new here.

Earlier this year, I transferred my company's IT support system to JSM.
HR have now jumped in and other functions are queueing up to join the party.

Looking forward to sharing, learning and continuing the JSM journey.

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2024

Awesome, welcome @Neil Fletcher 👋

Do you use any other Atlassian tools in conjunction?

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Neil Fletcher
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2024

Hi @Amanda Barber  Yes... I'm using Jira, Confluence, Bitbucket & Guard + Automation in J & JSM

Also quite a neat app to sync the Reporters Manager from Azure AD to support an approval process in JSM
(Azure AD Attributes Sync for Jira | Atlassian Marketplace)

 

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Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2024

Awesome! I love how well all the tools work together to streamline work. I am newer to implementing JSM, but have used Jira and Confluence for the last few years. 

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Taranjeet Singh
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

Welcome to the Atlassian Community, @Neil Fletcher !

Hope you have great learning and sharing experiences here!

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