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Chat integration

Anik
Anik Nov 26, 2019

I want to integrate chat support in our website which will create issues directly in service desk whenever someone raises an issue. Please help me with some chat support by which i can integrate the same with jira Service desk easily.

Thanks,

Anik

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Kit Tin Mak {Appfire}
Kit Tin Mak {Appfire} Oct 22, 2020

Hi,

Perhaps you can check out Chat for Jira Service Desk. More details here.

Let us know if you have any questions or suggestions. Our Support Team is ready to answer them all.

 

Cheers,

Kit

Spartez Software

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Alexander Bondarev
Alexander Bondarev
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Dec 06, 2019

@Anik , have you searched at MarketPlace?

On first view - not bad decision is Chat, Text & Voice for Jira Service Desk .

But I haven't tried it yet, we use Server.

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Boyan Angelov
Boyan Angelov
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Nov 26, 2019

Have a look at the app Chat for Jira Service Desk on the marketplace. 

Cheers, 

Boyan

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Anik
Anik Nov 27, 2019

Hi,

Is it available for the Cloud version of the Jira Service Desk?

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Boyan Angelov
Boyan Angelov
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Nov 27, 2019

Unfortunately not for now, you can ask the vendor if they plan to have it for Cloud.

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Alexander Bondarev
Alexander Bondarev
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Dec 06, 2019

Yeah! it is really cool app for Server.

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