Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,560,113
Community Members
 
Community Events
185
Community Groups

Can we customize the organization Field in Jira service desk it has a free account?

Can we customize the organization Field in Jira service desk it has a free account?

2 answers

You can 'customize' the Organization field but it is not like other Custom fields since it is a field added by a plugin (JSD in this case).  It is locked because it is manipulated using the UI elements provided by JSD.   Within any JSD project you can add new Organization names i.e. usually your Clients/Customers/Company names and then you add their employees accounts to that Organization (all within the JSD project). 

Although you add values to the Organization field within a project, those particular company names (and employees) to other project very easily.

In other words, it is like User management, done from within projects.

It does not make any difference whether you have a free Jira account or not.

0 votes
Guilhem Dupuy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 14, 2020

Hello,

Yes, you can create and manage organizations using the Free plan as organizations are a Free feature of the software.

 

Let me know if it helped or not,

Guilhem

But Its Showing locked

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events