There are no standard values for a reason field, it's not a field that comes with Jira off-the-shelf. Most Jira installs track "reason we've closed this" with the resolution field.
The values for a reason field should be determined by the reporting you want to do on items being closed.
Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR I'd...
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