Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Resolved metrics not showing

Admin
Admin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 8, 2019

I am looking into the Reports section of service desk, and seeing some data doesn't line up.  I have my entire queue cleared and everything resolved or closed, but the report shows 0.  What does this report look for when counting resolved tickets, as workflow doesn't seem to be working.2019-10-08 11_39_59-Window.png

Answer
Watch
Like Sydney Kyrtsia likes this
537 views

0 answers

Suggest an answer

Log in or Sign up to answer

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Jira Service Management Fundamentals

Jira Service Desk

These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.

1.5h Beginner
Free

Learning Path

ITSM

Atlassian logo

Use this path to build your IT Service Management knowledge and earn an Atlassian certification.

2h Beginner
Path

Setting Up ITSM Projects in Jira Service Management

Jira Software

This training series helps you get started in Jira Service Management quickly with the new ITSM project template.

13m Beginner
Free
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events