I do not see the scroll bar within an opened issue.

It is strange that only myself in my team is experiencing this issue.

I cannot scroll down/up in an issue i have opened.

  • the scroll bar is missing
  • the page doesnot react to the scroll-button of the mouse.
  • the page doesnot react to the keyboard down/up arrows

1 answer

1 accepted

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Answer accepted

Hello Chandrasekhar,

Welcome to the Atlassian Community!

I believe you are probably facing a cache problem in your Browser. Please, perform the following steps to confirm it:

1 - Try to clear your browser's cache and restart it

2 - Try a different browser and let us know which ones you have tried

3 - Try to access the same issue page from a different computer

4 - If the steps above didn't work, please provide us a screenshot on how the page is appearing to you and another one displaying how it is appearing for your teammates.

We will be waiting for your answer.


I actually tried the steps #1 and #2 before creating this help desk ticket but that did not resolve the issue last night.

However,I just checked today morning and the Issue is resolved now.

Thanks for your help.



You are welcome, Chandrasekhar.

Have a nice weekend!

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