It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I do not see the scroll bar within an opened issue.

It is strange that only myself in my team is experiencing this issue.

I cannot scroll down/up in an issue i have opened.

  • the scroll bar is missing
  • the page doesnot react to the scroll-button of the mouse.
  • the page doesnot react to the keyboard down/up arrows

1 answer

1 accepted

0 votes
Answer accepted

Hello Chandrasekhar,

Welcome to the Atlassian Community!

I believe you are probably facing a cache problem in your Browser. Please, perform the following steps to confirm it:

1 - Try to clear your browser's cache and restart it

2 - Try a different browser and let us know which ones you have tried

3 - Try to access the same issue page from a different computer

4 - If the steps above didn't work, please provide us a screenshot on how the page is appearing to you and another one displaying how it is appearing for your teammates.

We will be waiting for your answer.

Hello,

I actually tried the steps #1 and #2 before creating this help desk ticket but that did not resolve the issue last night.

However,I just checked today morning and the Issue is resolved now.

Thanks for your help.

Thanks,

Chandra.

You are welcome, Chandrasekhar.

Have a nice weekend!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Managing Incidents - The roof is on FIRE!

The roof is on FIRE… network outages, broken processes, upset clients and employees. Each day seemed to bring more and more issues. Incidents were communicated via email, messengers (skype or teams) ...

116 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you