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Error al validar la cuenta

me sale el mensaje 

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ya probé con varios navegadores

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Hello Dayanna,

Welcome to Atlassian Community!

Just for us to better understand and help you with this issue, I would like to know where are you seeing this error.

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Buen dia,

Al tratar de ingresar me sale el mensaje


Thank you for the details.

I would like to confirm if you received the email below because it shows as it was sent:

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