Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Editing a Word File Edited

I am completely new to Confluence so not sure if what I've encountered is a bug or just because I'm new to this.

I noticed that the PDF View and the Office Word/Excel/Powerpoint macros don't appear to be working per tickets CONFCLOUD-66870 and CONFCLOUD-65753.  This means I can not view a Word file, which I've tried and confirmed I cannot view.  My understanding is that the "Edit with" button is only available when viewing a file, which will then download the "Atlassian Companion App" the first time you click this.  However since I can't view the Word file, I also am not getting the "Edit with" button.  

I should clarify that I'm using the 'File list' page and not the Attachment feature for a blank page.

Is there another way to view/edit an Office file?

1 answer

0 votes

Hello and welcome to the Community!

Looks like you’ve done some great research on your ask of editing office files within their native app already, well done! The bugs you reported are also great, here are the actual links for others to see:

As you reported as well, the Companion app is our answer to editing files within their native applications. Outside of this solution, you may look at the marketplace to see if there is a candidate app to help with editing your files. You may find the marketplace at

You are correct in that you must “View” the file first before being able to edit the file. Further information on this may be found at Edit files. If this is not what you’re able to experience, could you please include a screenshot so we may see where the problem on viewing before editing is?

We look forward to hearing back.

Stephen Sifers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in New to Confluence

Fast-track your Confluence onboarding with the Confluence product guides!

Hey there! New in town? Check out the new Confluence product guides! They are chock-full of helpful tips, tricks, and best practices to get you and your team started.  Here’s a quick overview...

799 views 3 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you