Hello James and welcome to the Community!
That does sound like very odd behavior. In order to fully understand what is going on, would you please send the following (please censor or remove any sensitive content):
From this, we will be able to see exactly what is happening.
Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...
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