We have installed the add-on in our JIRA environment. I have set-up the token and I`m able to track time.
When I click the Start Time Tracking, I see it loading and my Toggle is updated and starts recording.
But when I stop, the time is not added to the ticket. Not directly and not after 5 10 15 minutes of waiting. I`m able to log work manually, but the sync is not communicating back the time.
What to do?
The issue still remains. I will get the log tomorrow, but i guess its the same error.
I think the problem is that a few months ago we did a trial of the application and then we never actually used it. Now i requested another trial-key in order to actually start using it.
So i think the conflict is somehow related to the fact that has been installed twice with two trial licences.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
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