We have installed the add-on in our JIRA environment. I have set-up the token and I`m able to track time.
When I click the Start Time Tracking, I see it loading and my Toggle is updated and starts recording.
But when I stop, the time is not added to the ticket. Not directly and not after 5 10 15 minutes of waiting. I`m able to log work manually, but the sync is not communicating back the time.
What to do?
The issue still remains. I will get the log tomorrow, but i guess its the same error.
I think the problem is that a few months ago we did a trial of the application and then we never actually used it. Now i requested another trial-key in order to actually start using it.
So i think the conflict is somehow related to the fact that has been installed twice with two trial licences.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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