How to write a query to find JIRA issues with status of done but no time logged?

I used to use an query to create a filter to see any tickets where our staff member completed the work but forgot to log time.  I read that there were some updates with Tempo so I check my filter/query and it seems to longer function correctly.  I can write a query to find JIRA issues that are Stories or Tasks where our developers will enter the estimated time before a project starts and then possibly forget to log the time throughout the sprint. However the issue is with support tickets since we aren't estimating any time - we use Type = Bug and then ask that the developer enters their time.  Any help or suggestions is greatly appreciated. Thank you!

1 answer

0 vote
Josh Steckler Community Champion Jun 20, 2017

This JQL may work for you:

issuetype = bug and resolution != unresolved and timespent is empty

It looks like that might've done the trick. Thanks so much!!

Well I guess there are still changes being made to "enhance" Tempo.  Suddenly that query doesn't work anymore.  I'm finding JIRA tickets pulling in that have Time entered in the Logged field.

We are essentially using the query Josh mentioned, only difference is the beginning we have the statement for the project (ex. project = WEL and .....)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

237 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you