How can I use the Automation plugin to automatically set the Due Date of a new issue being created

I have created a new Rule that creates a new Request upon completion of the previous task (i.e. if status changed to "Done" create new task).

 

However I need to also automatically assign the due date (we have created a custom field 'Due By' which features date and time) for the following month due on the 21st.

 

I thought this would work:

{{#now}}func=withDayOfMonth(21).plusMonths(1){{/}} 

 

1 answer

1 accepted

This widget could not be displayed.

Hi Zach,

I've just tried {{#now}}func=withDayOfMonth(21).plusMonths(1){{/}} and it works just fine.

Perhpaps you are not entering it in the correct field? You need to use advanced entry of the 'Edit Issue' action:

{
"fields": {
"name of your field": "{{#now}}func=withDayOfMonth(21).plusMonths(1){{/}}"
}
}

Thank you, I don't want to mess anything up, currently there is:

 

 "fields": {
"resolution": {
"name": "Fixed"
}
}
}

 

Where should I add this new code?

Nevermind, I just replaced all of the code with your code and updated my field name.

 

Well, there are now no more syntax errors but the new date didn't populate the field. Do you think it's because I failed to include a time?

Ivan Tovbin Community Champion Dec 11, 2017

Can you show me the code you have in advanced options of the rule action? And no, time has nothing to do with it. Even if your field is a date-time type field and you don't specify the time, it will simply set the current time.

Awesome! Your solution worked however I had mistakenly not included the field I was automating to the Request Type, -bonehead move. Since adding this field to the corresponding Request Type, all works like a charm.

 

Thank you Ivan!

Ivan Tovbin Community Champion Dec 11, 2017

Glad I could help.

Cheers!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

733 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you