I just want to share with you the unusual addon-behavior I've encountered and the solution to it.
I have a bunch of fine-tuned projects for several purposes and each project has its own issue types, fields, screens etc. Many of them have records in “DoItBetter Calendar”, such as birthdays of “EMP” project (it’s very handy). Some time ago I’ve encountered the “Error 500” message when trying to click-and-view a calendar record for some projects. I couldn’t get any of issues to display correctly and eventually gave up on it. This error has been very annoying and I had to tell everyone just not to click on calendar entries.
TIL that the removed “Priority” field is causing this behavior. I configured the visibility of the field through “Field Configuration” back to “Show”, added the field (back) on the screen and bulk-edit all the issues > “Priority” > “Medium” so that the field wouldn’t be empty. This helped and made me very happy.
I decided to share it with you because I couldn’t find anything related on the Internet (for a couple of months now). To tell you the truth, I’ve managed to find the solution by mere luck – I noticed that issues in one particular project popped-up correctly without the “Error 500” (there I just forgot to remove the “Priority” field). I looked into the issue, compared this lucky project to another “unlucky” one and managed to find the solution.
Hope this can help someone else and save time.
P.S. I have already reported this to the @Calendar JIRA
Grigory SalnikovCommunity Champion
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs