not able to import test case to xRay jira

[Sowmya Parvathamallappa]

Getting below error while importing test caess

Import completed with 19 errors:

• Error importing issue [externalId='autoid-955258139-1', summary='This Test case validates the response when valid accessToken and accountId are passed in the request']
• Error importing issue [externalId='autoid-1710612329-2', summary='This Test case validates the response when valid accessToken and contactId are passed in the request']
• Error importing issue [externalId='autoid-1760465867-3', summary='This Test case validates the response when contactId is Null in the request']
• Error importing issue [externalId='autoid-902909802-4', summary='This Test case validates the response when accountId is Null in the request']
• Error importing issue [externalId='autoid-907524574-5', summary='This Test case validates the response when contactId does not exist']
• Error importing issue [externalId='autoid-143577920-6', summary='This Test case validates the response when accountId does not exist']
• Error importing issue [externalId='autoid-969396413-7', summary='This Test case validates the response when an account has multiple profile Access and multiple profile Discount for an accountId']
• Error importing issue [externalId='autoid-1036146577-8', summary='This Test case validates the response when an account has multiple profile Access a

[Dario B]

Hello @Sowmya Parvathamallappa ,

There is not much we can do with the provided information. 

However, in order to get your issue addressed, I'd suggest to contact the App vendor (Xray) using the information you find in the support tab of the Xray test management app marketplace page:

Contact

• Open now
• Mon - Fri 9:00AM - 6:00PM GMT
• Submit a support request
• Go to vendor status page

I hope this helps.

Cheers,
Dario