copy the data from a custom field

hi,

i need to create an email sending automation and inside that email i need to copy data from a free text field(custom field)

is it possible to do?

1 answer

1 vote

Answer accepted

Is totally possible, just insert the smartvalue field on the email box when you creating the rule:

You can use the field name:

{{issue.CustomFieldName}}

Or you can use field ID:

{{issue.customfield_id}}

Regards,

Fernando

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ohh that easy, thanks!

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