Zephyr Test Case Importer Will not Import Test Cases and no Error is Displayed

[Natalia Toulouevskaia]

Hi,

I am trying to import test cases from Excel file into Jira using Zephyr Test Case Importer (zfj-importer-utility-0.40)

I am on Server based Jira

When I fill out all mandatory information and Click Start Import, nothing happens.

No test cases are imported and no error is displayed

[Rui Dias]

Hello, i have the same problem. Everything was working fine and then one day nothing happens?! Since any one says nothing you have found the solution for yourself Natalia? Thanks

[Natalia Toulouevskaia]

I did not find a solution :(

[Jayesh Wankhade]

I made it by working around it. Start of the zephyr  from command prompt by using the following command.

java -jar <importer-utility-filename.jar>

You can also find the answer in the link below. Read @Cait M reply.

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Cannot-import-test-cases-to-Zephyr-for-Jira-using-zfj-importer/qaq-p/938227#U1200729 

[Sharath]

Hi,

I have had similar issue, but when I opened the utility through command Prompt "java -jar zfj-importer-utility-0.40.jar" it worked.

But my question is, why doesn't it work when I open the utility normally?

[Aldo Rosales]

I have the same issue on macos big sur, I solve it:

The problem is java version 11, it needs a lower java version

Remove the java directories into: 

/Library/Java/JavaVirtualMachines/ (maybe you've here java11)...

WARNING! if you delete this directories, apps as sql server (new versions) will be stop working.

and then setup java 8 from java.com

the importer will be working again.

Then you should upgrade again you java version to follow working with your other apps.