Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot import test cases to Zephyr for Jira using zfj-importer utility Edited

Hello folks,

I am trying to import test cases from an excel sheet using zfj-importer utility to Zephyr for Jira cloud instance.

I have entered correct Jira cloud instance URL, selected 'Cloud' checkbox, entered valid username and password and have had a successful connection.
I have also valid access and secret keys, selected appropriate project and issue type and, chose correct discriminator and starting row#.
Then I mapped all the mandatory and optional fields to corresponding excel column names.
I picked the import file and then clicked on 'Start Import' button.

I was expecting some notification about the success/failure of the import activity. However, neither the test cases are uploaded in Zephyr nor any kind of failure message is displayed in the logs area in the utility. Can someone help me understand what is going wrong?

Thanks a lot in advance!


3 answers

As @chait.m  has suggested to launch importer form command prompt and it worded for me. Thanks!

java -jar <importer-utility-filename.jar>

Hi @chait.m,

Thank you for asking your question on the Atlassian Community. 

Please see the link below to have direct correspondence with our teams support staff. They will be able to answer any technical questions you may have. (submit a ticket) 

Thank you,

Team Zephyr

Hello Team Zephyr

Any solution for above problem? I am also facing the same issue mentioned by @chait.m . No action takes place on click of Start Import button on zfj importer utility. Looking forward for some guidence.



Hey @Joffy, I know a workaround. You need to start the importer utility from the command prompt. Launch it using the following command -

java -jar <importer-utility-filename.jar>


Like Jayesh Wankhade likes this

Hi @chait.m 

I did as you said but still not working. Behaves as the same.

Hello Zephyr Team ,

I'm also facing exactly same issue . Is there any solution?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

444 views 5 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you