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Xray - move to cloud from desktop software.

Hi. we now move to Jira on cloud and I have some problems with Xray.

all my test are not copied from the old Jira. and all the executions too.

now if I tried to excetut test I have an error.

Is there something I can do for copy all my information from the old Jira? ther is a lot of important information....

bandicam 2023-01-02 09-21-41-235.jpg

2 answers

1 vote
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 02, 2023

Hi @Lital Nabatian 

Are you migrating from Jira Server/DC to Jira Cloud?

If yes, are you following the instructions Xray have on their website? See this page - Jira Cloud Migration Guide

You could also contact the vendor for support - see their contact options on this page

Ste

0 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 02, 2023

@Lital Nabatian -

Welcome to the community.  Since xRay is a third party add-on for Jira/JSM env, you should contact the vendor for assistance directly -

https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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