Will I lose the existing data when I decide to pause the subscriptio for OKR Board for JIRA plugin?

Mithra
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November 26, 2023

I have subscribed to OKR Board for Jira by Oboard plug-in and have been actively using it in my organization. Now I want to disable it for the next 2 months. Will I lose all the existing data once I decide to cancel the subscription? Or will I be able to pick up from where I left once I re-instate the subscription? Can somebody kindly confirm? Thanks.

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Margo Sakova - OKR Board for Jira by Oboard
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November 27, 2023

Hi @Mithra

For two months, you're good to go, unless you request us to delete your data yourself.

However, please be aware that automatic grades and related attributes won't be updated during the subscription pause. I recommend creating a ticket for our technical support to clarify all the critical details for your specific use case. 

Also, if you're revamping your OKR strategy right now, we can recommend trustworthy OKR consultants to support you. Just let me know.

Mithra
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November 27, 2023

Thanks @Margo Sakova - OKR Board for Jira by Oboard :) Much appreciated. 

Margo Sakova - OKR Board for Jira by Oboard
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 27, 2023

Happy to help 🙂

Like Nikita Korotkov likes this

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