Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

What is the necessary ability for any Jira and Confluence admin?

To sign in under any user without knowing their login and password.

The app Teamlead: Switcher - Easy impersonation gives this opportunity.

Using flexible permission settings you can decide who is able to switch among users: admins only, groups of users, or anyone. You can add the list of users who are not available to be switched into as well. 

Audit Log tracks all the transformations between users.

Usually, the app is used by admins.

There is no need to ask users to repeat all the actions that caused an issue step by step. An admin can switch to a user and simulate the user’s actions to find and solve the issue. It saves time for both, user and admin. 

In a situation when admins set permissions even if they double-check every detail there is still a chance for mistakes. Using Switcher an admin can switch to a user with a certain role and see if the necessary information is accessible for the user.

Also, there are situations when the app is useful for general users.

If an employee is on sick leave or a vacation, you can sign in under their login to get access to information or to make some actions under their name.

You can set permissions that way, so no one can switch to your head of department’s account to avoid the violation of confidentiality.

Get the trial version of the apps for your Jira and Confluence by the links:




Log in or Sign up to comment

Atlassian Community Events