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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

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Top 5 benefits of Community engagement for Partners

For most users, the online community is a way to get quick solutions to questions they have about Atlassian products. We want all users to get the help they need, and in some cases, they require more hands-on, long-term help than the online community can offer. That’s where you come in, Partners! When used right, the online community is a great opportunity to find clients who require the services, implementation, consulting and unique solutions that you provide. 




Build reputation As you already know, it's not always easy convincing future clients that you are the definitive best pick to Partner up with. Building Klout in the online community by offering pro-bono help can help to build relationships and lower the barrier to gaining trust. reputation.png


Establish yourself as a thought leader Write content, publish case studies, and just generally prove that you know what you're talking about! Establishing yourself as a known expert at what you do lends credibility and acts as a “five-star” rating when potential customers are choosing the right fit.



Find Business Opportunities Give support to Community members who need help, building genuine relationships that may result in actual business Partnerships. Tip: Participate in relevant industry user groups. If you've had experience working with Healthcare companies, don't be shy about sharing those experiences! (Be sure to anonymize companies who would rather not be named). ondemand.png

Keep your finger on the pulse Keep up to speed with what Atlassian users are discussing, debating and having issues with. Use this insider info to then inform your own training materials used during your onboarding processes. 


Show off (just a little bit)! Your community efforts will not go unrewarded! Opportunities abound to rack up gamification badges, show off your certifications and get your content featured in showcases. 


Now that you are well acquainted with the value of engaging with the community, visit our guidelines for how to do so as effectively as possible. 

Remember: If you are an Atlassian partner and you have reviewed and agreed to these guidelines, leave a comment below to request the Marketplace vendor or Solutions Partner role and permissions on the community. 



Hey Atlassian Community team,

Can you please provide role and permissions on the community to "Infosysta" (Solution Partner & Marketplace Vendor).



Tommy Nordahl
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 10, 2018

Dear team, 
Can you please also set up the collection for Riada?

Thank you.

Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
May 11, 2018

@Feras EL HAJJAR _Infosysta_, sorry I missed this post -- you need to review these guidelines and then I'm happy to give you access!

@Tommy Nordahl hi Tommy, I'd love to chat about your use case. We are working towards a more scalable solution than creating a collection for each partner, but let's discuss options. I'll reach out to schedule a chat!


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