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Time sheet

Rafael Meni
Rafael Meni Nov 18, 2022

Estou com problemas para abrir Tempo.

 

ACESSO NEGADO]

"Não recebeu permissão de acesso a Tempo Timesheets. Para solicitar acesso, entre em contacto com o seu administrador do Jira."

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Susanne Götz _Tempo_
Susanne Götz _Tempo_
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Nov 21, 2022

Hi @Rafael Meni

 

The error message you receive indicates that you do not have access to Tempo Timesheets. 
This is a global permission and is required by all users who need to log time in Tempo. 

Please take a look at https://help.tempo.io/cloud/en/tempo-timesheets/permissions-in-tempo/global-permissions.html for more information. 

Best regards,
Susanne Götz
Tempo team 

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Rafael Meni
Rafael Meni Nov 21, 2022

I checked the global permissions but still, it doesn't work.

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Rafael Meni
Rafael Meni Nov 21, 2022

I checked the global permissions but still, it doesn't work.

 

Acesso negado.PNGapp.PNGfatura.PNGGrupos usuários.PNGPermissões Tempo.PNGProdutos.PNG

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Susanne Götz _Tempo_
Susanne Götz _Tempo_
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Nov 21, 2022

Hi @Rafael Meni


Can you please create a ticket for this in our Tempo support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this.

 

Best regards,
Susanne 

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