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Time To SLA: Linked issue SLA panel not showing

klaner
klaner
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September 22, 2022 edited

The SLA panel is showing as expected on tickets, but the SLA panel for the linked ticket is not showing.

The linked ticket information is showing in the SLA panel, but the actual SLA information for the linked ticket is not being displayed.

Is there any additional configuration required beyond the "Display Linked Issues" setup?

 

Screen Shot 2022-09-23 at 10.18.52 am.png

Screen Shot 2022-09-23 at 10.15.04 am.png

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