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Scheduled Email with key + issue summary + status and the issue link for all the issues

Hey! I am trying to automate a scheduled email for assignees which will show them the ticket's:

issue key + issue summary + issue status as well as a link that will directly take him/her to the specified issue using Jira Automate.

can someone help?

3 answers

2 accepted

1 vote
Answer accepted

Hello @Nibras Qureshi ,


You can achieve this by using a filter subscription or Automation.

create a filter as below

project = "First Scrum Project" AND assignee = currentUser().





If you apply the above settings, all users(Assignee) will be notified daily @ 9 AM.




Thankyou Anvesh!


Puedes mostrar por favor, un ejemplo de como llega el email?


Estoy creando una regla, pero no termina de reconocer las vbles.

1 vote
Answer accepted
Gaurav Community Leader Jul 28, 2021

Hello @Nibras Qureshi 

Welcome to the Atlassian community.

In the automation, you can call the smart values to display the required content. Please refer the details beow:

  • Issue Id: {{issue.key}}
  • Issue Summary: {{issue.summary}}
  • Issue Status: {{issue.status}}
  • Issue Link: {{issue.url}}

Please refer the screen shot for automation usage.

Kindly let me know if this helps or if you have any other question.

Email Issue Details.JPG

Hello! @Gaurav Thankyou so much.

I tried this but it gave me nothing. Do tell me what to put in lookup issues. Let me show you how i am doing it and then guide me in the best possible way!


Gaurav Community Leader Jul 28, 2021

Hello @Nibras Qureshi 

For {{lookupIssues}} smart value, you need to use some property like key, so that Jira returns the issues based on the property.

Please refer the details here.

I would suggest you to test it by providing a JQL for a specific issue and validate the result set and then you can expand based on your requirements.

That was very helpful! 

Thankyou Gaurav!

Like Gaurav likes this
0 votes
Gaurav Community Leader Sep 02, 2021

Hello @Isabel Alvarez Hoyos 

¡Bienvenido a la comunidad!

Por favor, comparta la captura de pantalla de la regla, ya que nos ayudará a comprender el error y le ayudará.

Además, ayudaría si pudiera explicar el caso de uso.


Note: Pardon the errors; transalated using google translate.

Welcome to the community!!

Kindly share the rule screenshot, as it will help us understand the error and help you.

Also, it would help if you could explain the use case.

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