Does anyone else have issues with the Salesforce to Jira Service Desk plugin "matching up" between the Reporter field and the email field in Salesforce? As far as i know these are both default field types. This is Jira service desk in the cloud by the way. The support from the plugin creator has not been helpful so far. There is no real configuration in comparsion to the other Salesforce to Jira plugin.
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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