Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New and Improved Charts and Reports Experience: Dashboard, Navigation + more

cover-image.png

Since our last major release of Charts & Reports for Jira Service Desk, now Jira Service Management, two years ago, we’ve been delivering feature requests that all of you have been asking month over month. With over 500 customers, VIEW26 Charts & Reports for Service Management has become one of the most popular Reporting tools for Jira Service Desk Management. We’re in the process of giving Charts & Reports for Service Management a major facelift, and today we are providing you a look at the new V3 features!

 

The primary motivation behind this new version was moving our front-end stack from Angularjs to React. Moving the stack to React has helped us solve the design inconsistency with respect to Atlassian Design principles and bring more harmony by using Atlas-kit components along with our custom React components.

 

🚀 What's changed in V3?

So what’s changed in Version 3.0? Besides the stack, a few other things you’ll notice in this release are:

  • Edit permissions for shared Reports: You asked for it, and we delivered it! This was one of the most requested features by our users, and we finally have it here!

  • Improved Dashboard experience: With the new, improved dashboard, users can easily resize and rearrange charts & widgets.

  • New Navigation experience: We have revamped the navigation experience for the App to allow easy switching between different VIEWS and navigating to the Home/Widgets Settings page.

  • Hardened Security: The app is now part of Atlassian’s Bug Bounty program to ensure that any vulnerabilities are caught by independent security researchers.

  • Better UX integration with Atlassian Design principles by using Atlas-kit components.

  • Support for Dark mode: With just a click of a button, save energy, and enhance readability by reducing eye strain in low light conditions.

  • Full-screen report view in Customer Portal.

  • And that's not all… A lot of minor enhancements on the UX side.

 

New-Improved-Dashboard.png

 

With each new release, we are persistently striving to bring out the best to our users and improve their experience. The new and improved Charts and Reports for Jira Service Management is a compelling and flexible reporting solution at the Service Desk Management level, allowing customers to customize and craft Dashboards across different Jira Projects easily. Reports are made even more accessible with the new user experience and shared with customers via the customer portal!

 

Need help Getting Started? - Watch Demo 

Try it for yourself on the Atlassian Marketplace for free!  

 

Comment below to let us know your thoughts and reviews about this new upgrade. We would love to hear from you all!

1 comment

Mohammed Amine Community Leader Jun 10, 2021

Very interesting content

Like # people like this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

329 views 3 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you