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Learn how to request and manage app requests in the Marketplace

G’day everyone!

Super exciting news coming from the Marketplace. We have now fully rolled out the ability for end-users to submit app requests to admins directly from within the product! No longer will you need to track down who your admin is for your instance as we’ve now made that seamless for you to do.

As a cloud product user, you’ll see a tab for “apps” in the top header with the drop down option for “Find new apps”. Clicking on this link will take you to the in-product marketplace for the Atlassian products.

Once inside the Atlassian Marketplace, you can browse different apps and sort by top rated, newest, and top trending. Once you find an app that you want you can request the app and submit a message to the admin about why you would like to have this app added to your instance.

For admins, it is also a seamless process. As an admin you can review the app requests that your users have submitted and easily reject or install the app. In both scenarios, your user will be notified if you have approved or rejected the app.

As always, these new features are a work in progress. If you have some feedback on how we can improve this experience, please let us know in the comments below!

6 comments

Darryl Lee Community Leader Jan 25, 2021

This is a new feature? I could've sworn I saw some requests like this months ago? Maybe we were getting a preview?

Like Shana likes this
Shana Atlassian Team Jan 29, 2021

Hey there @Darryl Lee , good call-out! This feature was introduced via a progressive rollout to customers. You may have been included in an earlier cohort. The feature is now fully available.

Is there a way to reset a rejected app's status so that others can request it?  Once rejected...it's forever rejected?

This video and the interface has only the "Reject Request" option. How do I approve an App Request?

Like # people like this

I also can't figure out how to approve a request. The button is missing?

Like Justin Grant likes this

Seconding the comments above...all I see as an admin is "Reject", there's no Approve, nor is there any indication in the product video where Approve should be?

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