Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Cloud for CRM (Official) - Dynamics 365 integration - where are the D365 data stored


I checked the Jira Cloud for CRM (Official)

on the Marketplace. Looks fine but I could not figure out how does this connector really works.

What I am mainly interested in, is weather the CRM data from D365 are anyhow downloaded or stored in JIRA (we use Jira cloud Service desk), or they are just read on demand once needed to be shown on the ticket.

Thanks for any advice on this.



1 answer

0 votes
Dario B Atlassian Team Jul 03, 2020

Hi Mario,

Welcome to the Atlassian Community!

As you already thought the data is loaded dynamically when needed. 

However, in order to get a bit more context I got in touch with the app developers and I have been confirmed that: 

... We do not store any user’s data. We do only store ids and then we request the data on the fly and show it ....



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

224 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you