Issue with Jira templates

Nina Eleftheriadou
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September 15, 2021

We have been using Jira templates for feature requests and bugs but for the last 2 days, this is no longer working. We are getting errors. Any idea why?

 

Screenshot 2021-09-15 at 7.01.09 PM.pngScreenshot 2021-09-15 at 7.34.37 PM.png

 

2 answers

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Answer accepted
Pavel Pavlovsky_AppLiger_ September 15, 2021

Thanks @ryan , @Jack Brickey !

Hi @Nina Eleftheriadou it looks like you need to update Easy Templates addon to the latest version.

I will follow up with you via support channel.

Nina Eleftheriadou
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September 16, 2021

thank you @Pavel Pavlovsky_AppLiger_ ! I will give it a try :) 

0 votes
Jack Brickey
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September 15, 2021

I would reach out to the vendor support directly - https://appliger.atlassian.net/servicedesk/customer/portal/1 

ryan
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September 15, 2021

Thanks, Jack.

Nina, I copied your message and screenshots into the link Jack provided, and used your transifex email. Just FYI

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