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How to trigger automation rule on Jira when a comment is edited

As a Jira admin, I am trying to create an automation rule that is triggered when a comment is updated. The "Issue commented" trigger only works for new comment. Is there any trigger available for when a comment is edited / updated? If not, is there any alternative method such as a smart value to achieve this purpose?

2 answers

Hi @Wensi Lu  - You mentioned in your post about any alternative methods to achieve your requirement of running an automation off the back of an issue comment being updated.

Using ScriptRunner for Jira Cloud, I can confirm that you can use Script Listeners to run an automation off the back of an issue comment being updated (by using the "Comment Updated" webhook.

Screenshot 2021-01-08 at 11.00.14.png

You can read more about Script Listeners here. I hope this information helps.

 

Many thanks,

Ryan

 

Disclaimer: I am the the Product Manager for ScriptRunner for Jira Cloud

0 votes
Benjamin Community Leader Jan 07, 2021

There isn't a way. However, The issue is track .

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-trigger-a-rule-when-an-comment-is-edited/qaq-p/1243361

 

Hope this answers your question. 

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