Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to place preconditions before test in xray? Global Configuration is missing


Wanted to attempt this:

Jira > Apps > Xray> Miscellaneous > The Global Configuration for Xray > Click in Display Pre-Conditions section before Test Details


But the setting for displaying pre-conditions first, is gone.


Looked in the documentation and couldn't find anything about that section anymore or if they moved that particular option somewhere else.

Screen Shot 2020-06-26 at 6.58.53 AM.png


It used to look something like this (Found in another post)


Does anyone know where to find that option?


Thank you for your help

3 answers

@sherene @José Domingues _Xray_ @José Domingues _Xray_ 

Please would you help? I really need preconditions to be attached to the tests.


Please how to enable Preconditions on new Jira cloud?

I can create as many preconditions I want but I cannot link any of it to a test. Weird though, isn't it?

Here attached a screen of the former way to do it but I cannot find how to configurate that today... 


Hello @AnaM and @Lyz 

Xray Cloud and Xray Server/Data Center are two different apps using different hosting, architecture, and technologies.

So although we try to keep them as close as possible in terms of features, not all features found in Xray Server/Data Center will be found in Xray Cloud.

And this is one of those features that does not exist in the Xray Cloud.

If this is an essential feature for you, it is best to contact Xray Support ( to share your use case to be analyzed.

Thank you.
Kind regards,
Rogério Paiva [Xray Support Team]

Like Lyz likes this

Thank you very much @Rogério 

0 votes

Hi @AnaM

The first image you sent us is from a Server Hosting using the Xray plugin; you, however, are you Xray App on the Cloud Hosting. Due to the hosting limitations, those are two different products, with different features, settings, and options. One of which is the one you are inquiring about, the "Display Pre-Conditions section before Test Details" is not available due to the Screens limitation imposed by Jira Cloud.
You can check our documentation on Xray Cloud to understand the product configuration and features.

Best Regards,

Team Xray

is there any other solution

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

717 views 7 24
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you