How to copy field to subtask after automation

Petr A November 24, 2020

Hi there!

There is a rule that creates a sub task if the field = a.
But I would like to make another rule that would copy the fields from the parent task to this sub task.
The issue creation trigger does not fire if the ticket is created by an Automation.
Of course, you can copy the fields in each rule of creating sub tasks, but this is long, since conditions are many.

Who knows?) Thanks!!

Regards
Petr

1 answer

0 votes
Petr A November 25, 2020

It looks like you need to enable "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."

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