@Sergey Sukhaninskiy does not have a lot of extra time on his hands. When not at work, his routine consists of gym, swim, English class, repeat. (Although he does find time to enjoy cooking + reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by implementing Atlassian tools and integrations.
Data for the quarter by week created and resolved
The chart above shows average answer time for the quarter by week. Less 1 minute! First line support works very well =)
What is a typical ticket that someone might submit through your Jira Service Desk?
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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