How do I include a link to an issue in a Slack message from Automation for JIRA?

[Gustaf Bengtsson Sahlstrom]

I have a rule that triggers when a due date is approaching for issues. At that point, I want to send a notification to the team's Slack channel, making everyone aware that we're closing in on the deadline.

I have managed to get the message to Slack without problems, with the following payload:

:{{issue.key}} ({{issue.fields.summary}}) has a deadline on {{issue.fields.duedate}}

So far so good... but I would rather have the {{issue.key}} replaced with a link to the actual issue, i.e. https://<our-url.com>/browse/<issue.key>, and ideally displayed as the issue key, but linked to the issue itself.

But I cant figure out how to do it... the URL won't be resolved when I use the Mustache notation in it, so... any suggestions on what I'm missing here?

[andreas · Accepted solution]

Hi Gustaf,

What you need is something like this:

<https://codebarrel.atlassian.net/browse/{{issue.key}}|{{issue.key}} - {{issue.fields.summary}}>

So this would render "TEST-1234 - Sample issue" as a link (where 'Sample issue' is the summary).  Obviously replace codebarrel.atlassian.net with your instance URL.

Slack's URL format is basically:

<https://YOUR URL/|Your Link label>

Hope this helps!

Cheers,
  Andreas

[Gustaf Bengtsson Sahlstrom]

Hi Andreas. 

This is exactly what I did, and did not get it to work. Then I tried it again now, and hey presto! it worked... must have been a silly typo on my end that caused it :facepalm:

Thanks for the quick response, and THANK YOU for the plugin. What a Swiss army knife it turns out to be :D

Cheers,
/Gustaf

[andreas]

Hey Gustaf,

Great to hear that worked and thanks for your kind words!

If you can spare another minute, we'd love it if you could give us a review on marketplace: https://marketplace.atlassian.com/plugins/com.codebarrel.addons.automation/server/reviews

They really help us stand out from the crowd there!

Cheers,

  Andreas

[Rachael Hensen]

Andreas,

Do you know the URL format for a Stride message?

Thanks,

Rachael