Update: I later noticed you were on Data Center. Request https://jira.atlassian.com/browse/JRASERVER-12578 existed for this in the past, but it's not being considered anymore. So, I wouldn't expect to see this in DC. In Cloud, there is actually some sorting possible by manually dragging/dropping items in a different order. I just tested this in my Jira DC 9.12 environment and the same behavior is present there as well. However, this is still a manual action and not what you're looking for, it seems.
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