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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
The Atlassian Community is a place where customers connect, share best practices, and learn from fellow product users. Whether online or offline, we strive to create a safe space that encourages growth, diplomacy, and collaboration, and have established community etiquette guidelines accordingly.
While attendance and participation in these events is voluntary and solely at the discretion of the attendee, we require all participants attending Atlassian Community Events (ACE) to adhere to the following guidelines, which will help ensure a positive experience for all involved.
Introduce yourself to at least one person you have not met before (or someone new to the Community)
If you can no longer attend an event, please remove your RSVP (especially for waitlisted events) to help Leaders accommodate all attendees
Volunteer to help at the event (run check-in, take photos, introduce other incoming members)
If there is a concern during the event, please let the ACE Leader know immediately
Sharing is caring: Limit your swag intake so others can enjoy the perks, too
Please help your Leaders by picking up after your belongings/trash
Avoid the following:
Abrasive language or tone, as this is a space to drive open dialogue and collaboration
Please arrive early to help confirm everything is ready for your presentation (A/V, etc.)
Present on use cases — demos are welcomed, as long as they relate to the event topic/are approved by ACE Leader
Verify content is approved by Leaders to be used and remove all proprietary information
Partners are allowed to have one introduction slide to share company information and services they provide
Share expertise through best practices and helpful tips related to product usage and processes
No sales pitches (keep to the one introduction slide and less than 5 minutes to describe your business and services)
Respect the allotted presentation time
Confirm promotional and marketing efforts with Leaders PRIOR TO EVENT
Presenting: Please refer to "PRESENTER" guidelines listed above
Promotional pamphlets/flyers: Limit to educational content for members and items related to event content
Promotional signage/items: If you're a Partner, sponsor, or vendor, please limit it to two pieces of signage (that are not directional signs); swag: if sponsoring an event, feel free to share some free swag with members
Promoting other events: Leaders can announce or promote other opportunities at the event or in newsletters that are inclusive to all other organizations
Recruiting: Recruiting is not permitted at Community Events; if a member shows interest, ask them to contact you at a later time. If this is brought to Atlassian's attention, this will impact the opportunity to attend a future event.
No promotional exclusivity within the following areas:
Dedicated emails promoting events
At event venues
Event page recognition
Host to provide a point of contact for venue
Leaders to confirm A/V needs
Marketing/promotional items should be related to the content being presented only
If food or beverage is going to be purchased on behalf of the ACE, please confirm the amount and dietary restrictions needed with Leaders prior to purchasing
Once confirmed, we ask all sponsors to purchase orders directly on behalf of the event
Confirm delivery details with Leaders, so they may plan accordingly
All sponsors will be acknowledged on the dedicated event page and during event announcements.
Please note that photography and audio or video recording may occur at the Atlassian Community Event by or on behalf of Atlassian. You agree that Atlassian may use or share any such photographs or recordings containing your image, voice, or likeness if captured, in connection with any advertising or promotional content, program or material for the Event, Atlassian, or for any other lawful purpose, including posting on public websites. However, Atlassian is not obligated to use your image, voice, name or likeness, or exercise any of its rights granted herein.
Read our partner and vendor online guidelines here.
Sr. Community Manager
2 accepted answers