✨Smart Comments for Jira ✨
Threaded comments and comment templates on issues done the Atlassian way. If you enjoy our demo, please leave a like?!
View the demo on YouTube here
The Smart Comments app is your way to organize your commenting routine:
- Create multi-level comment treads
- Make internal threads in the Service Managment projects
- Save your favorite Comments as a Templates
- Control Comment Templates usage by Groups
- Default Jira permissions built-in for the Threaded Comments
- Extended permissions system for the Smart Comments Templates
- Use System and Custom Variables for dynamic data
- Improved filters for the best comment search
It is helpful for you if:
- You have to use the same comments a lot
- Have long discussions on your Jira issues and want to structure it
- Want to add internal threads to your Customer Support Portal
- Need to organize your Customer Support team
- Need improved filtering and sorting for the best comment navigation experience
Filtering Comments:
- by text - search comments by the content: words, parts of words, and phrases
- by date - search comments by the creation time interval
- by users - search comments by the comment author
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