Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

An Effective Way of Managing Your Jira, Confluence and Service Management Users

For each person in your company that need to use Jira, Confluence or Service Management, you must create an individual user and grant the necessary access rights.

As time passes, the owner of the user,

  • may leave the company
  • may be assigned to another position or another project within the company that requires different access rights

When an employee leaves the company, you need to deactivate this user and make sure that he/she cannot use your Jira and can’t access to any resource in your Jira anymore. There may not be just one user but a number of users, then you must deactivate them all.

When an employee is assigned to a different position or project, you need to grant new access rights to the user and/or revoke some of the user’s existing access rights.

There might also be cases where you’ve created the user but the user hasn’t logged in for a long time. In this case, you may choose to deactivate the user.

In addition to the cases above, as a part of user recertification process you need to periodically check your users' status and rights to make sure that product access is limited to those who still have a valid business purpose and they have access only to what they need. By doing this, you both increase your security and manage your cost more effectively.

If you have a high number of users, it will take a considerable amount of time to check each individual user’s last activity time and product access rights one by one. There are apps in the Atlassian Marketplace that provides solutions help you simplify this process. Manage Users for Jira Cloud is one of these marketplace solutions developed by our team, Bloompeak.

With Manage Users for Jira app, you will be able to do the following and manage your users more effectively.

  • List all users in a table view, search and sort them by name, active statusListAllUsers.png

  • Grant/revoke product access individually or in bulkGrantAccess.png

  • Deactivate/activate users individually or in bulkDeactivateUsers.png

 

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: Fine Software

Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...

392 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you