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Latest Version of Image displaye in a Previous Version of a Confluence Page

Karen Community Leader Jan 05, 2018

Hi All,

My name is Karen Mustain. I'm a Solution Designer for Confluence at Cerner. We use Confluence for our controlled documentation for our solutions. Recently, it was brought to our attention in an audit that when looking at a previous version of a Confluence page with an attached image the latest version of the image is displayed.


When looking at the Confluence page history and selecting one of the previous page versions, if the page has an attached image, the current behavior of Confluence is to show the latest version of the attached image.

It should show the version of the image which was available at the point of time of the page version.

The auditors had a concern that the latest version of the image was referenced instead of the version applicable to the page version.

There is an existing suggestion to change the current behavior: https://jira.atlassian.com/browse/CONFSERVER-37156

However, there are no plans to work on this suggestion.

I was wondering if anyone else using Confluence for their controlled documentation and has a concern with this behavior. If you do, I would encourage to comment and vote on the suggestion. As well, share if you have made any customizations to Confluence to change this behavior.

Thanks Karen

7 comments

carolyn french Community Leader Feb 01, 2018

I can certainly understand why you would need this, and am surprised that the issue has such little traction votes-wise.

One of the Atlassian researchers is soliciting feedback on storing content, might be a good person to bring this to the attention of:

https://community.atlassian.com/t5/Confluence-discussions/Would-love-some-feedback-on-using-content-collaboration-tools/m-p/707377#M1177

Karen Community Leader Feb 03, 2018

Thanks Carolyn.  I will do that.

Karen

My five cent on "traction vote-wise": everybody (and I mean ¡everybody!) would expect this to work in the way Karen describes (image/ attachment version is coupled to page version), everything else is a bug. BUT in most cases (small changes) nobody will note it...

Just discovered this behaviour also, Karen, and I was surprised as well.... I will look at the link suggested by Carolyn. Just to let you know, you have my full support in this.

Thanks, Phili

Karen,

I want to thank you for noting this. I was glad to find this a problem as it was brought to my attention by one of our Capture Managers as we work toward a proposal for an upcoming contract renewal. He was unable to see the older images even when pulling the images up separately from the file list versions much less the page history.

I developed a complete Confluence How-to on how to view these images through the Image Preview option, but managers aren't happy.

Open the Preview - top left corner of the window: select a version from the drop down arrow - top right window: select download from the download option and download the image file to a viewer or save it. This is the process whether you are in the list of attachments attempting to view the historical image versions or in the file list.

I added a post to Adil's feedback page as well and noted the Confluence issue to my management.

Melody

Hi

We would not need the versioning on the page, but at least the image in the backend should be on the right version when one clicks on it in the version history. What else is the history for otherwise?

Thanks a lot for resolving this bug

Andy

And hey, I just tried the workaround of Melody: do not make me laugh... if this is the way to do it...

Hi,

this feature could be much more helpful if:

  1. Most important: I could see and select an image version on the attachment pages.
  2. Nice to have: in addition to the "Delete" there could be a direct download on attachment page
  3. Images would change correctly with the history (this would be my expectation)
  4. In the Preview (as described above) the correct image to for the version is shown. I sometimes a get the correct image in v3 when selecting "Version 3" in drop down, but sometimes I see image of version 2 or 4. It is flaky, but clearly a bug here. (There is no need to use the Preview-workaround if the attachment space worked well. So probably, while it is a bug, it is not that important)

The feature would be really good, if at least point one would work as expected.

Like Karen likes this

Karen I fully agree with you. Same problem for me. Actually I was surprised when I discovered old page version doesn't remember image version! I was expecting a git commit behaviour.

I won't call it "feature" but bug fix.

Anyhow, I found a workaround that is not really straight forward but manageable.

Instead of inserting the image itself, first upload the image as attachment, open the image history, choose the version you want and copy its URL with right-clicking.

Now, edit the page, and when you ctrl+M, choose "Images from the web" and paste the URL.

Now it works as you (and me) expect.

If you delete an image version from the history (1,2,3 and you delete 2), all is still working fine since image versions don't get shifted to close holes like what happens with page history (another crazy thing). Hence if you delete image version 2, you will have version 1 and 3. Of course if version 2 is mentioned in the page, it won't be displayed!

Hope this can mitigate the problem

Bye

IMHO the "solution" has 2 issues:

- the effort and possibility of bugs to do manual version

- the problem that "URL-links" are broken when the base changes (Space copies...)

Karen Community Leader Aug 14, 2020

@Fabrizio Da Ros

Thanks for the information.  I appreciate the suggested workaround.  I'm not sure if we can take advantage of it for the same issues that   @a_stucki_solcept_ch  pointed out.  

If we can continue to encourage votes on the open Jira issue: https://jira.atlassian.com/browse/CONFSERVER-37156

Also, if any of you are TAM customers I encourage you to bring it up them.  That is approach the approach I have been taking.

Thanks Karen

Thanks @a_stucki_solcept_ch to brought up limitations. In particular the second is severe.

These points are 2 more reasons why we need "git commit" like behaviour when versioning page as described by @Karen 

Bye

Fabrizio

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