why I could not login to jira (5.1.8)

When I tried to login to jira (version5.1.8), the screen stay on the same login screen, keep asking me to login, checked jira-security log, it actually passed the authentication but then seems some anonymous session then created. Anyone can help?

This is a test instance and it was OK last week, on the weekend we have the server restarted, not sure what's going wrong? The following are the message from jira security log:

/rest/gadget/1.0/login The user 'XXXXXX' has PASSED authentication.

2013-01-21 16:26:48,664 http-8086-6 anonymous 986x1793x1 -x.x.x.x,127.0.0.1 / HttpSession created [16r7o75]

2013-01-21 16:26:48,668 http-8086-6 anonymous 986x1794x1 -x.x.x.x,127.0.0.1 /secure/MyJiraHome.jspa HttpSession created [1pj57i3]

2013-01-21 16:26:48,675 http-8086-6 anonymous 986x1795x1 - x.x.x.x,127.0.0.1 /secure/Dashboard.jspa HttpSession created [1qwgy8t]

3 answers

1 accepted

Accepted Answer
0 votes
Clear browser cache. Looks like a cookie issue to me. Or use a incognito window to test first.

Thanks, Renjith. After clear all browser cache, it works now.

0 votes
Mizan Community Champion Jan 20, 2013

Do you also use CROWD ?

We don't use CROWD for JIRA, but our confluence use jira user management

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