update grandchild in automation

Shani Levi July 30, 2024

hello,

I have this leveles in jira: HL Epic-> Feature-> Story
I trigger automation on HL Epic and need to update Story issue.
how can I do this?

Thanks Shani

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Trudy Claspill
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

Hello @Shani Levi 

Welcome to the Atlassian community.

When asking for help with an Automation Rule it will help us help you if you provide screen images showing the full automation rule, details of each step, and the details of the Rule Details page. If the rule is executing but not doing what you want/expect, then also provide the details from the Audit Log showing all the messages generated when the rule runs.

What exactly do you want to update in the Story? 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2024

Hello @Shani Levi 

Based on the image you provided for your current Automation rule, the flow you want is:

When a change is made to an HL Epic issue type

Then update a field in the grandchild issues (Story under Features that are under HL Epic)

 

Do you need some information from the Feature issues?

If not, then instead of using a For: Children branch I recommend you use a For: Related Issues: JQL branch. Using JQL you can directly retrieve the grandchild Story issues.

Screenshot 2024-07-31 at 1.32.14 AM.png

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Shani Levi July 31, 2024

work good,

Thanks

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2024

You're welcome.

If my response has helped you solve your requirement, please consider clicking on the Accept Answer button to mark your Question as Solved.

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Shani Levi July 31, 2024

hello,

this is my automation:

Capture.JPG

 

Thanks Shani

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2024

Hi Shani - Welcome to the Atlassian Community!

I would create one rule to do the top level, and then a second rule to do the next level down.

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