regex and config for adding comments via email for Outlook 2010 and Exchange 2007

[Bernard O'Flynn]

Hi
Has anyone set up Jira against Exchange 2007 and Outlook 2010?

I've setup a service handler called Create Comment service with the following config:

Handler = regex comment handler
Handler parameters = reportusername=admin,createusers=false,catchemail=jirapop@company.com,splitregex=/(-+\s*Original Message\s*-+)|(____________*)/, bulk=ignore

So when a user replies to the email, the reply gets added to the comment section of the issue.
However I'm getting the full email including the quoted text.
So clearly something isn't working right - probably the splitregex bit.

Is there a better regex expression to use? Is there something else I need to do?

[Bernard O'Flynn · Accepted solution]

The easiest way to do this in Outlook 2010 is to just use the following regex

splitregex=/From:*/

[Gregory M]

Hello,

For me, the command splitregex=/From:*/ is not working...

Could you please send me a screenshot of your parameters?

Regards

[Gregory M]

And with the version On-Demand, how i can do that?