Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

"ERROR: 1GO9JF8" on Jira sidebar for the past several week, no sidebar available

Darren David
Darren David October 16, 2024

I've been unable to access my sidebar in Jira for the past week from any browser or network, I see the following error message below:

 

 

Screenshot 2024-10-16 133721.png

 

Is this a known issue?

Darren

Answer
Watch
Like Be the first to like this
98 views

2 answers

0 votes
Darren David
Darren David October 16, 2024

Have tried Chrome, Edge, and Firefox. Same issue. Confirmed I'm on the latest versions of all three.

Reply
0 votes
Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 16, 2024

Hi @Darren David 

Are you using Chrome? Make sure you are running the latest version, there was an update a couple of weeks ago that was causing this issue.

Also, clear your Clear cache & cookies

 

I hope this helps!

Best regards

Sam

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events