I have set notifications about closed issues to be sent to Reporter too, but the notification is not sent. Notifications about comments work fine though.
I've also tested it with my own issues and with My Changes on, but I don't get any notifications about closing or re-opening issues.
When I tested it with Notification Helper, the result was that the notification should have been sent, but in actual case I didn't get this notification.
It happens only with closing issues.
Post-functions declared for closing:
Hmm, does the other notifications work? It could be a problem with notifications as a whole :(
If it only affects the closing of issues, you might want to check the workflow to see if the post-function where the 'Issue Closed' event is fired is present or not.
Sounds like you have the right things in place. When you say 'sent' does that mean you actually monitored the outbound mail queue at the instant you triggered this event and did not see it enqueue?
Have you checked the logs? Any customizations to the email templates could result in a render fail, which results in a notification fail.
Enabled and got this on closing:
[DebugMailListener]: Issue: [#67928] testing automatically created issue
[DebugMailListener]: Comment: null
[DebugMailListener]: Change Group: [GenericEntity:ChangeGroup][id,454436][author,s.salonen]
[DebugMailListener]: EventTypeId: 13
[DebugMailListener]: Time: Wed Feb 19 09:39:16 CET 2014
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs