more than one draft workflows associated with the workflow named

[Paul Richardson]

As the title indicates, when trying to delete a workflow named "Project Tracker Test Workflow V2.0" I get an error as show below. Note that I have purged the system of all inactive workflow schemes,and inactive workflows. I have reindexed the system and run the integrity checker as well. I cannot seem to find this offending workflow anywhere. Any guidance would be helpful

com.atlassian.cache.CacheException: java.lang.IllegalStateException: There are more than one draft workflows associated with the workflow named 'Project Tracker Test Workflow V2.0'

        at com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:270)

        at com.atlassian.jira.workflow.CachingDraftWorkflowStore.getDraftWorkflow(CachingDraftWorkflowStore.java:56)

        at com.atlassian.jira.workflow.OSWorkflowManager.getDraftWorkflow(OSWorkflowManager.java:249)

        at com.atlassian.jira.workflow.OSWorkflowManager.deleteDraftWorkflow(OSWorkflowManager.java:291)

        at com.atlassian.jira.workflow.OSWorkflowManager.deleteWorkflow(OSWorkflowManager.java:501)

        at com.atlassian.jira.bc.workflow.DefaultWorkflowService.deleteWorkflow(DefaultWorkflowService.java:190)

        at com.atlassian.jira.web.action.admin.workflow.ListWorkflows.doDeleteWorkflow(ListWorkflows.java:114)

        at sun.reflect.GeneratedMethodAccessor773.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:497)

        at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)

        at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)

        at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438)

        at webwork.action.ActionSupport.execute(ActionSupport.java:157)

        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:88)

        at webwork.interceptor.DefaultIntercep

[Vasiliy Zverev]

It seems to be a hardcore question. 

Here is an SQL statement to get count of draft workflows. Try to execute it and find any records where count > 1

Select
	jiraworkflows.workflowname
	, count (jiraworkflows.workflowname)
from
	jiraworkflows
	join jiradraftworkflows	on	jiraworkflows.workflowname = jiradraftworkflows.PARENTNAME
group by
	jiraworkflows.workflowname
order by
	count (jiraworkflows.workflowname) desc

[Paul Richardson]

Vasiliy, if I do find a record with a count > 1 is it safe to get rid of that record ?

[Vasiliy Zverev]

Here is a script to delete a draft workflow related to spesified WF name. 

I recommend to run it first on test instance becauce it is a not standart case.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.workflow.JiraWorkflow
import com.atlassian.jira.workflow.WorkflowManager

/**
 * Delte draft workflow
 */
WorkflowManager workflowManager = ComponentAccessor.getWorkflowManager()
JiraWorkflow workflow = workflowManager.getWorkflow(workflowManager.getWorkflow("WorkflowName"))

workflowManager.deleteWorkflow( workflowManager.getDraftWorkflow(workflow.getName()))

[BenP]

It's happened to me a couple of times as well..
 

I would attempt the following:

1. Export the problematic workflow
2. Import it again using a new name
3. Replace the old workflow with the new one in the active schemes
4. Delete the old workflow

Hope this helps.

In case you can recreate the same problem again, open a support request with Atlassian & submit the steps to reproduce.

Cheers,

Ben 

[Paul Richardson]

I've tried re-indexing and the integrity checks to no avail

[Vasiliy Zverev]

Try to do integrity check at first. See this: https://answers.atlassian.com/questions/36118933