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migration issues from cloud to data center

Samar Elsayed July 3, 2021

Hi

I am in the middle of migration projects from cloud jira to data center and the below is the process I did :

create backup from cloud jira then import that backup into an intermediate data center instance >> export the projects from that intermediate instance then import them in the final target which is a data center too.

I used the project configurator 3.5.1 

after doing the import, there were some projects that were imported successfully and some failed.

when I checked the logs, I found some exceptions for the ones that failed to be imported 

can someone help me understand the exceptions below.

 

 

------------------------------------------------- exception for a project import failure


/secure/complete-project-import!resumeImportFromSimulation.jspa [c.a.j.imports.xml.DefaultBackupXmlParser] Unexpect
ed import failure
com.atlassian.jira.imports.project.handler.AbortImportException
at com.atlassian.jira.imports.project.handler.AbstractPersisterHandler.execute(AbstractPersisterHandler.java:24)
at com.atlassian.jira.imports.project.handler.IssuePersisterHandler.handleEntity(IssuePersisterHandler.java:64)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endTopLevelElement(ChainedOfBizSaxHandler.java:22
1)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endElement(ChainedOfBizSaxHandler.java:169)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endElement(ChainedOfBizSaxHandler.java:136)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
at com.atlassian.jira.imports.xml.DefaultBackupXmlParser$XmlParser.parseXml(DefaultBackupXmlParser.java:115)
at com.atlassian.jira.imports.xml.DefaultBackupXmlParser.parse(DefaultBackupXmlParser.java:64)
at com.atlassian.jira.imports.xml.DefaultBackupXmlParser.parseXml(DefaultBackupXmlParser.java:52)
at com.atlassian.jira.imports.xml.DefaultBackupXmlParser.parseOfBizBackupXml(DefaultBackupXmlParser.java:41)
at com.atlassian.jira.imports.project.DefaultProjectImportManager.importIssues(DefaultProjectImportManager.java:1136)
at com.atlassian.jira.imports.project.DefaultProjectImportManager.doImport(DefaultProjectImportManager.java:617)
at com.atlassian.jira.bc.imports.project.DefaultProjectImportService.doImport(DefaultProjectImportService.java:416)
at com.awnaba.projectconfigurator.transporter.engine.JiraDataImporter.jiraImportData(JiraDataImporter.java:302)
at com.awnaba.projectconfigurator.transporter.engine.JiraDataImporter.importData(JiraDataImporter.java:163)
at com.awnaba.projectconfigurator.transporter.engine.JiraDataImporter$DataImportCallable.call(JiraDataImporter.java:456)
at com.awnaba.projectconfigurator.transporter.engine.JiraDataImporter.importDataSynchronously(JiraDataImporter.java:426)
at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl.doDataLoadPhase(ProjectCompleteImport:




------------------------------------------------- another exception for another project import failure

/secure/complete-project-import!resumeImportFromSimulation.jspa [c.a.j.imports.xml.DefaultBackupXmlParser] Unexpect
ed import failure
java.lang.NullPointerException
at com.atlassian.jira.imports.project.customfield.TextLengthValidatingCustomFieldImporter.canMapImportValue(TextLength
ValidatingCustomFieldImporter.java:24)
at com.atlassian.jira.imports.project.handler.CustomFieldValueValidatorHandler.validateCustomFieldValueWithField(Custo
mFieldValueValidatorHandler.java:98)
at com.atlassian.jira.imports.project.handler.CustomFieldValueValidatorHandler.handleEntity(CustomFieldValueValidatorH
andler.java:73)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endTopLevelElement(ChainedOfBizSaxHandler.java:22
1)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endElement(ChainedOfBizSaxHandler.java:169)
at com.atlassian.jira.imports.project.handler.ChainedOfBizSaxHandler.endElement(ChainedOfBizSaxHandler.java:136)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)


--------------------------------------------- unknown reason for certain projects import failure

The import was aborted because there were too many errors.

 

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